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· Excellent communication skills and a clear, pleasant speaking voice
· Strong problem-solving skills and ability to think creatively to resolve customer issues
· Ability to work well in a fast-paced environment and manage multiple tasks simultaneously
· Strong attention to detail and accuracy in record keeping and data entry
· Ability to remain calm and patient while working with frustrated or upset customers
· Ability to learn and understand complex products and services quickly
· Familiarity with customer service software and computer systems
· Ability to work flexible schedules, including evenings and weekends, as needed
· High school diploma or equivalent required; college degree or previous customer service experience preferred
Job Types: Full-time, Fresher
Salary: ₹11,000.00 - ₹13,000.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Speak with the employer
+91 8639484776
